Real World eDiscovery Wisdom from Digital Mountain

Categories:   Syndicated Posts
Article By:  
Tags:  , , ,

Home/News/Real World eDiscovery Wisdom from Digital Mountain

Full original news can be read here >. Fair Use excerpt snippets below focus editor/member commentary and do not infringe on source Copyright.

The Business of eDiscovery – Top 10 Trends

Author: Digital Mountain

… 2. GB-Based Pricing Plummets. When we started in 2003, the GB-based pricing for processing was somewhere between $2,000-$4,000. Presently, the average range is $25/GB-$125/GB…
… 5. Consolidation – What Company Are We Working with Now? As a result of the increased funding invested in the eDiscovery market, there has been tremendous consolidation as investors require returns on their investments. As a result, the vendor that serviced you yesterday may change names, personnel, services, and even pricing tomorrow…
… 6. Forensic Tool Costs Soar – Why Hasn’t Hourly Pricing Increased?… the pricing for forensics services remains fairly level at $300-$550 per hour, the same rates of the past twenty years…
… 8. Messaging Apps Slowly Displacing Email… we’ve seen a surge in various messaging apps on smartphones, such as SMS/MMS/Chat, WeChat, WhatsApp, etc., as well as collaboration messaging such as Teams, Zoom, Slack, etc., and social media such as Twitter, Facebook, Instagram, LinkedIn, etc…

Open Source Link >

Editor Comment:

#2 – What is interesting to me is how customers focus on negotiating lower processing/hosting prices while ancillary tech/service prices (collections, analytics, classification/organization, productions, etc.) are often ignored. I do ROI reports based on the true TCO per matter/custodian/GB to get a better measurement. Overall I agree that the $/GB has been steadily dropping for the last 20 years.

#5 – I am not ashamed to tell clients or VCs when I do not recognize a provider brand. Once upon a time I knew all the national eDiscovery shops and tech companies. The last 5 years of consolidation and rebranding has made that impossible. So give yourself room to just look up a company when a peer mentions a new company name. There is a special, burning place for companies that rebrand without giving their company history in their About web page.

#6 – Forensic collection rates have stayed constant, but my experience auditing client invoices leads me to believe that many forensic shops are making a much higher profit on the extraction and analysis than most customers expect. I did a multimatter analysis that showed the client they were actually paying $2,500-3,000 per custodian instead of the $750/device they expected. So watch the bottom line here.

#8 – Great perspective on how long it takes litigation to catch up with the wave of new web/mobile data sources. This is one of my research focus areas for the next couple years.

Share This Story, Choose Your Platform!

Written by Greg Buckles

Independent consultant focused on eDiscovery and IG solutions.

All author posts   |